Terms & Conditions

1. Introduction

Welcome to Predesk BD. By purchasing any digital subscription or service from our platform, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before placing an order.

2. Product Delivery

All digital subscriptions and account access details are delivered electronically via WhatsApp or Email. Delivery typically takes between 10 minutes to a few hours after payment confirmation.

3. Account Rules & Usage Guidelines

• Shared Accounts: For shared subscription profiles, you must use only your assigned profile and PIN. Do not modify account passwords, emails, or settings. Changing account information will lead to immediate loss of warranty.
• Personal Accounts: You will have private access on your assigned credentials according to the plan terms.
• Screen & Device Limits: Simultaneous streaming limits must be strictly followed as mentioned in the product description.

4. Warranty & Replacement Support

We provide full duration replacement warranty for active subscriptions. If an account faces any technical issue or stops working during the purchased period, our support team will resolve it or provide a replacement credential via WhatsApp within our operating hours.

5. Payment & Security

Payments are accepted via standard local payment gateways (bKash, Nagad, cards). All orders are processed once payment verification is completed.

6. Contact & Support

If you have any questions or require support regarding your subscription, please reach out to our WhatsApp support helpline or official customer care channels.